Hi,
thanks for your hint. JIRA/Atlassian looks quite interesting, we are currently developing some ideas to externalize our to-date internal only ticket system. We are using Redmine at the moment for both project management and tickets. We are considering several solutions, I'll keep you posted with updates!
More opinions & thoughts from the list would be welcome as well.
Kind regards
Michael
Am 27.01.2011 um 00:13 schrieb NewIntellectual:
For the first, I have used the popular JIRA system (http://www.atlassian.com/). While I think it could use improvements, it's pretty powerful and I think it would be better than what exists now. They say that it's free to use for open source projects.
I have found the GNU mailing list system to be cumbersome to use, since it is all email based, and the archives are not automatically searchable, nor grouped in any way by subject. There are a number of free discussion board systems, including at least one based on Java, and I think that would be a big improvement.